" He Who is Afraid of Asking is Afraid of Learning... " ~ (Danish Proverb)

Ask me no questions…

In my line of work in Higher Education, I like to stay informed of what other landmark institutions like this one and this one are doing in the same space; the talent they attract and the observations they make regarding adult learning, productivity and organizational behavior are valuable and in a league of their own.

A recent article by Hal Gregerson of the MIT Leadership Center shed light on the necessity of asking good questions in leadership..which naturally led to a few questions of my own.

Gregerson postulates that the ability to ask good questions is central to good leadership. To some, that may sound counter intuitive – aren’t leaders supposed to have all the answers, by default of their position? I, too, was skeptical. But, I was motivated to read through the article when I learned that even MIT – even MIT – knew it had some questions to ask. An institution acclaimed for its technological and scientific prowess, knew enough to know that it had room to stretch and build by combining its empirical strengths with softer skills that live within its world-class business school.

Now, I don’t believe in asking questions if you are too lazy to think through to an answer, even a hypothetical one. And, I certainly don’t believe in asking empty questions to fill space and sound smart. However, Gregerson’s data supports his belief that better leaders ask better questions – they think deeply enough to spot gaps in their own knowledge and formulate the right words into questions which will ultimately saturate those gaps with valuable answers… and perhaps more valuable questions.

At the end of the day, the questions we ask of ourselves determine the type of people that we will become.
Leo Babauta

Check out Gregerson’s the 4-24 Project for an exciting opportunity to begin to #livethequestion.

Wishing You Success,

As the Gardenia Grows…

Since I was old enough to realize that learning is a privilege, not an obligation (circa age 22?), I have believed that when we stop learning, we stop growing. Growth is not always fun, however. I often stare at my gardenia tree and wonder why it simply won’t sprout a bud, despite all my good thoughts and the finest fertilizer.

Then, today, out of nowhere I realized that the gardenia just may not be ready, simply not mature enough to bloom yet. It may take months, or even years beyond my possession of this home, for this otherwise-seemingly-healthy tree to bloom. No amount of forced fertilization, constant coaxing nor subliminal whispers will influence this tree beyond where it is right now. It stands healthy, strong and independent – no signs of a weak foundation nor stress, no second-guessing its progression nor excuses for its stillness. Yet, I know, that when it does bloom – no amount of trimming nor pruning will limit its flowery potential. All it needs is ample space around its roots and the time necessary to bloom where it has been planted.

Perhaps my gardenia tree is onto something here. Growth does not have to be painful, full of comparisons to other gardenia trees across the street nor insecure about the amount of space it takes up and nutrients it sucks from the soil. The tree, like us all, simply needs to nurture its roots – our goals and desires, soak in the sunshine and rain as they come, and prepare ourselves for the next bloom.

Wishing You Success,

Author’s Note: the project manager in me would love to allocate additional resources, expand the budget and reverse engineer a risk mitigation plan to get this tree to produce, but, instead I await patiently its first bloom.

Postscript: Martha Stewart was not consulted in the writing of this blog. Her gardenias are overachievers, anyways.

What I DO know now, that I did not 12 months ago….

New Year’s Eve is akin to a pause in your breath, when you stop to inhale for a moment all that has passed and breathe out your hopes for all that is yet to come.

2013 saw fewer written blog posts and more life lived, challenges met and standards upheld. It saw moments of extreme clarity eclipsed by sheer exhaustion and frustration yet buoyed by support and camaraderie. And it certainly saw many more questions than answers.

What I DO know now, that I did not 12 months ago….

  • Handle business matters with your head and people with your heart; and, when the two worlds collide, lead as a human being with standards AND compassion – the two are not mutually exclusive.
  • Not everyone on this Earth was placed here to drain your energy – there ARE those who will replenish it and strengthen you when you least want it and most need it. Don’t judge the entire population by those who refuse to grow and take responsibility for their role, but DO limit your exposure to the latter. :)The ones you meet now, who will notice you, challenge you, work with you, and watch your back….They will be your strength. – Robert Krulwich
  • Strengthen your core – and not just at the gym. Your core muscles exist not only in your torso but also in your heart and mind. Strengthen your inner core every time you feel incapable, inferior, or scared. Remind yourself to practice good posture at your desk and you will avoid shoulder aches and pains; remind yourself to practice belief in yourself and positive self-talk and you will avoid a life led by anxiety and essentially unlived. Whatever they can do, YOU can do better…

Maybe this year, we ought to walk through the rooms of our lives not looking for flaws, but looking for potential. —Ellen Goodman

Wishing You Success in 2014,


I have not written a blog in some time…I found that if I had to censor what I could say, or if I was simply too busy, tired or focused in other directions, then my thoughts could not lead to meaningful concepts and my words could not lead to coherent thoughts. So, I took a hiatus. But now that I am not as immersed in chaos and given quite a few new followers whom I did not wish to disappoint, I am back.

When you learn, teach, when you get, give. ~ Maya Angelou

…One of my favorite quotes, and one which I have written about in a very different context than I will here. The past several months have taught me much, so I will share. Although much has been written by many on the topics of work, life, work-life balance, and giving, here’s the reality:

  • Work – Work is not just work. I don’t care if you are the most lackadaisical, unmotivated person or the most driven. Yes -we work in order to [earn a salary, and therefore] live. That is empirical data shared by all humankind. However, our work in large part determines the true quality of our lives. Whether you are a barista at Starbucks, a manager of a team of employees, or a social worker – these many extreme roles illustrate that what we do impacts others. The interactions we have, the emotions we share and the lessons we leave behind occur involuntarily and impact the quality of other peoples’ lives . During these interactions, we also exchange energy. And the type of energy we exchange will dictate the quality of our own life . Simply put, in order to be happy, we must do work which has meaning to us and is not just the means to a [financial] end: work in which we do not have to settle for mediocrity, be pulled in so many different directions that we cannot find our way in any, work which does not serve to satisfy the egos of others but rather to accomplish the right and most effective outcome, work which makes a difference and inspires you to do more of it every single day. In the absence of joy and meaning in your work, the energy exchange is a vacuum which sucks energy from you leaving nothing replenishing in its place.
  • Life – Life is not the fairy tale every child believes it can be. Life is neither easy nor simple but it is a gift within which is wrapped a purpose. Joy occurs not in the absence of sorrow and hardship, but often in parallel to those things. A popular concept in business, “GIGO – ‘garbage in, garbage out’ ” – applies even more directly to life. And, be not mistaken: “garbage” refers not only to eating too much junk food and not getting enough sleep (whatever “enough” equates to for you) but also to the types of people with whom you associate, the amount of energy you allow yourself to expend on them, and the principles of integrity, fairness, truth or lack thereof that you set for yourself.
  • If you don’t stand for something, you will fall for anything. ~ Malcolm X

  • Balance – Much has been written about the fallacy that is “work-life balance”; and while literal work-life balance may not exist all of the time nor in a precise quantitative ratio, it can be striven for and achieved however you may choose to define it and how much time you choose to spend in its realm. There is no truer place where quality trumps quantity than in your moments of balance, rest and rejuvenation. PS: there is a reason that balance appears third on my list – refer back to the sections on work and life above; if your work is not meaningful to you, and if you are surrounded by others who specialize in draining your energy or undermining your purpose, balance will always, always elude you. Trust me on this one. :)
  • Giving – The truism “give before you get” applies to so many positive and altruistic areas of life – volunteering, child-rearing, etc etc. But, if you were raised on the Golden Rule, my advice would be to UNlearn it at some point in your life, at least in an absolute sense. Doing unto others as you’d have done to you applies ONLY when the assumption that “others” have the same work-ethic, values and sense of personal growth and motivation that you do holds. And, much of the time, that assumption is flawed. There are people and situations to which you can give and give and give exponentially and who will simply require you to continue giving, refuse to do the work required to grow, and/or never appreciate what it takes from you to give. It is every adult’s responsibility to choose – strategically – those with whom they surround themselves, and carefully build meaningful relationships. Once again, quality trumps quantity. I’ve chosen to replace the ‘Golden Rule’ way of living with the “teach a man to fish” way of living – ” Give a man a fish, and he will eat a good meal. Teach that man to fish, and he will eat well forever”….and, if he chooses not to learn, well your energy remains intact to spend on someone who will.

Wishing You Success,

Are you a giver, taker or matcher?

Success is defined by so many different attributes, and in today’s fast-paced professional treadmill, you might feel like you need to be skilled, innovative, motivated, excited, positive, smart, sociable and many other things to even stand a chance.

Having worked in Executive Education for the past 8 years, I often examine what the drivers are for those professional clients who come through our programs seeking to create versions 2.0, 3.0 and above of themselves. I have a front row seat to witness the intense energy and thick skin it often takes to stay afloat amidst the intense competition surrounding them, not to mention the sacrifices of time and effort they make to get advanced degrees and the fears they overcome to start over.

But you know what I really wonder when I observe this audience? Against whom are they competing and for what prize? Of course, higher earnings might seem like the obvious prize, but I’d venture to say that money is not a frequent primary motivator. The truth is, “tangible rewards are not the secret to high performance and satisfaction” – at work, at school, nor at home (cr.Mike Mansbach | VP & GM, Citrix Online)

Instead, at work, most people operate as takers, matchers, or givers, and these styles have a surprising impact on motivators for success.

Whereas takers strive to get as much as possible from others and matchers aim to trade evenly, givers are the rare breed of people who contribute to others without expecting anything in return. ~ Give and Take: A Revolutionary Approach to Successby Adam M. Grant Ph.D.

It’s fairly self explanatory to grasp that takers are motivated by opportunism, power and self-glory, matchers by achieving win-wins and a balance between work and reward, but what about those “rare” givers…? I’d venture to say that givers are, in fact, motivated by a combination of opportunism and mutual reward. Givers are opportunistically in search of the kind of satisfaction which drives the work they do and why they do it. A giver’s win-win is achieved by fulfilling the deeply human need to direct their own lives, to learn, create and contribute, without subtracting from another nor expecting anything in return.

A giver’s ‘presence need not be felt, but their absence will surely be known’. ~ Author Unknown

Are you a taker, matcher or giver? I know exactly which profile I am, and more importantly, which one I like around me.

Wishing You Success,

Staying Relevant in Project Management

As they say, “change is the only constant.” And, even in project management – where we strive to bring order to chaos, plan for the expected and unexpected, mitigate risks and study lessons learned so that we are not doomed to repeat them – we, too, are faced with the inevitable. Our foundational methodology is evolving in a direction we cannot ignore and unless we become agile, we will become stale, ineffective and irrelevant.

Agile is not just for software developers, either. Defined as a method to “determine requirements for…development projects in a highly flexible and interactive manner,” I cannot recall a time nor project when I did not have to be agile-esque. What was once widely accepted as change management, i.e. managing and documenting exceptions or changes to the rule, has become the norm and a ‘quote-unquote “new” way of managing projects’.

Not unlike many of my project management peers, I had been struggling with managing constant and necessary changes to project requirements which impacted resources, schedule and budgets, while still striving to deliver the best possible product amidst these changes. And for me, a black and white project manager – the struggle was less about the impact these changes were having on the success of the project and more about my inability to reconcile delivering a project that had experienced so many curveballs. Kudos to me (and all the other PMs) for successfully delivering robust products on time nonetheless, even when our methods were contrary to the traditional and waterfall techniques we had learned so well.

So, becoming a little more agile certainly cannot hurt; the language of agility will become more and more ubiquitous as organizations catch on to its time and resource-saving capabilities and communication-rich philosophy. But, the standards still maintain their merit, at least until Agile is time tested against larger and longer-term projects, for which its application receives the greatest criticism.

So, whether you’re in the Agile, Traditional or Waterfall camp – the truth is, being knowledgeable about all of the tools and methodologies we, as PMs, have to utilize and more importantly – having the intuition to know WHEN it’s most important to use each will dictate how successful our projects are.

Wishing You Success,


  • Traditional Project Management: The primary challenge of traditional project management is to achieve all of the project goals and objectives while honoring the preconceived constraints.The primary constraints are scope, time, quality and budget. The secondary —and more ambitious— challenge is to optimize the allocation of necessary inputs and integrate them to meet pre-defined objectives.A traditional phased approach identifies a sequence of steps to be completed. In the “traditional approach”, five developmental components of a project can be distinguished:
    Initiation, Planning, Execution, Control, and Closing (IPECC).
  • Waterfall Project Management: The waterfall model is a sequential design process, often used in software development processes, in which progress is seen as flowing steadily downwards (like a waterfall) through the phases of Conception, Initiation, Analysis, Design, Construction, Testing, Production/Implementation, and Maintenance.
  • Agile Project Management: Agile management or agile project management is an iterative method of determining requirements for engineering and information technology development projects in a highly flexible and interactive manner, for example agile software development. It requires empowered individuals from the relevant business, with supplier and customer input.There are also links to lean techniques, Kanban and Six Sigma. Agile techniques are best used in small-scale projects or on elements of a wider program of work, or on projects that are too complex for the customer to understand and specify before testing prototypes

* Courtesy, Wikipedia.

Re-defining the Trajectory of Success

In a recent article by Arianna Huffington, reflecting on Hillary Clinton’s career trajectory and professional profile, the focus quickly shifts from Clinton to every wo(man).

Succinctly put, Huffington examines the current standards on which professional success is based: lack of sleep, overwork, and burnout – symptoms anyone who is highly accomplished, driven, dedicated (i.e., Hillary) can attest to and slogs through in the name of hard work, responsibility and contribution. However, these same people (author included) can also attest to impaired decision-making, lack of creativity and overall motivation at times. So, as professionals in a rapid-fire, information-rich, decision-heavy society, where do we go from here…

I think Hillary sums it up best, in her goals for her sabbatical. And, I quote:

“I hope I get to sleep in,” … “I don’t have any real plans to make any decisions, “…”I am really looking forward to stepping off the fast track that I’ve been on,”…”I don’t quite know how I’m going to adjust to not having a schedule and a lot of work that is in front of me that is expecting me to respond to minute by minute,”…”I just want to sleep and exercise and travel for fun. And relax…. I would like to see whether I can get untired.”

So, unless you are planning a sabbatical, the above is not entirely realistic in totality. However, just by the mere acknowledgement of these fundamental human needs for sleep, mental rest, and relaxation, Hillary is speaking for us all.

In my own search for the above, I have found the following to be true:

  • Technology is our greatest ally in the battle against burnout. We live in an age with the ability to work from home and still connect via technology, VPN access to remote networks, cell phones with ever-decreasing rate plans and, of course, instantaneous email. The flexibility, ability to work according to your own circadian rhythms and maximize productivity, achieve work-life balance are ALL solved with flexible working arrangements. But, we are still fighting against the demons of late-adopters and those exceptions who simply are not disciplined enough to work remotely. Much like John Lennon imagined ” all the people living life in peace,” I imagine a world in which remote-workers are applauded and can seamlessly interact with those who insist on being office-bound, and where productivity soars because flexibility and work-life balance become achievable once more.
  • No job, paycheck, benefits package nor perk is worth lowering the standards of integrity, respect and growth you have set for yourself. If you find yourself not only in the midst of lack of sleep, overwork, and burnout – but even worse, unfulfilled, disrespected , or declining in skills – you owe it to yourself to take the time to find another path to success.
  • Define success for yourself. I am learning [the hard] way, that saying yes to everything – even the most worthwhile endeavors – just doesn’t work. Unless it is 100% happiness-guaranteed, I am probably going to say a gentle “No” for now.
  • Try keeping things in perspective and prioritizing your needs: vacations (or staycations), more focus on being present in daily life, prayer, living as drama-free as you can, family/friends (the drama-free kind) and enjoying a nap whenever you can!

Huffington says it best,

And maybe I’m dreaming, but the world needs Hillary not only to get herself “untired,” but in the next chapter of her life to become a role model for the idea that one can both be untired and successful.

Wishing You Success,

A Look Ahead into 2013…Moment by Moment

As 2012 draws to a close, I have been struggling to define a post that captures the ups and downs of the past year combined with any lessons to take into the new. It’s no surprise either. Why?

I began 2012 writing about Productivity, and ended it with the least amount of tangible productive outcomes of any year in my recent past. It seemed that, the more I did – the less I accomplished. The harder I worked – the weaker and less fulfilling (and more mistake-prone) the result.

For a solution- and goal-oriented ‘Type P’ like me, this is not a happy place to be.

But, ironically, the greatest accomplishment I’ve managed in 2012 is an intangible one. It’s the realization that life is a series of moments, not one large lump sum goal. And each moment, whether successful or not – whether pleasant or painful – leads to lessons that feed into the next experience, and hopefully toward discovering a purpose. But living from moment to moment is easier said than done.

So, I will borrow from a great article, excerpted from the Harvard Business Review, that I will surely be referring to in 2013…to get me from moment to moment:

Nine Ways Successful People Defeat Stress

by Heidi Grant Halvorson

Feeling stressed? Of course you are. You have too much on your plate, deadlines are looming, people are counting on you…You are under a lot of pressure — so much that at times, you suspect the quality of your work suffers for it.

This is life in the modern workplace. It is more or less impossible to be any kind of professional these days and not experience frequent bouts of intense stress. The difference between those who are successful and those who aren’t is not whether or not you suffer from stress, but how you deal with it when you do.

In the spirit of Nine Things Successful People Do Differently, here are nine scientifically-proven strategies for defeating stress whenever it strikes.

1. Have self-compassion.

Self-compassion is, in essence, cutting yourself some slack. It’s being willing to look at your mistakes or failures with kindness and understanding — without harsh criticism or defensiveness. Studies show that people who are self-compassionate are happier, more optimistic, and less anxious and depressed. That’s probably not surprising. But here’s the kicker: they are more successful, too. Most of us believe that we need to be hard on ourselves to perform at our best, but it turns out that’s 100 percent wrong. A dose of self-compassion when things are at their most difficult can reduce your stress and improve your performance, by making it easier to learn from your mistakes. So remember that to err is human, and give yourself a break.

2. Remember the “Big Picture.”

Anything you need or want to do can be thought of in more than one way. For instance, “exercising” can be described in Big Picture terms, like “getting healthier” — the why of exercising — or it can be described in more concrete terms, like “running two miles” — the how of exercising. Thinking Big Picture about the work you do can be very energizing in the face of stress and challenge, because you are linking one particular, often small action to a greater meaning or purpose. Something that may not seem important or valuable on its own gets cast in a whole new light. So when staying that extra hour at work at the end of an exhausting day is thought of as “helping my career” rather than “answering emails for 60 more minutes,” you’ll be much more likely to want to stay put and work hard.

3. Rely on routines.

If I ask you to name the major causes of stress in your work life, you would probably say things like deadlines, a heavy workload, bureaucracy, or your terrible boss. You probably wouldn’t say “having to make so many decisions,” because most people aren’t aware that this is a powerful and pervasive cause of stress in their lives. Every time you make a decision — whether it’s about hiring a new employee, about when to schedule a meeting with your supervisor, or about choosing rye or whole wheat for your egg salad sandwich — you create a state of mental tension that is, in fact, stressful. (This is why shopping is so exhausting — it’s not the horrible concrete floors, it’s all that deciding.)

The solution is to reduce the number of decisions you need to make by using routines. If there’s something you need to do every day, do it at the same time every day. Have a routine for preparing for your day in the morning, and packing up to go home at night. Simple routines can dramatically reduce your experience of stress. In fact, President Obama, who assuredly knows a great deal about stress, mentioned using this strategy himself in a recent interview:

You need to remove from your life the day-to-day problems that absorb most people for meaningful parts of their day… You’ll see I wear only gray or blue suits. I’m trying to pare down decisions. I don’t want to make decisions about what I’m eating or wearing. Because I have too many other decisions to make. You need to focus your decision-making energy. You need to routinize yourself. You can’t be going through the day distracted by trivia. –President Obama, Vanity Fair

4. Take five (or ten) minutes to do something you find interesting.

If there were something you could add to your car’s engine, so that after driving it a hundred miles, you’d end up with more gas in the tank than you started with, wouldn’t you use it? Even if nothing like that exists for your car just yet, there is something you can do for yourself that will have the same effect… doing something interesting. It doesn’t matter what it is, so long as it interests you. Recent research shows that interest doesn’t just keep you going despite fatigue, it actually replenishes your energy. And then that replenished energy flows into whatever you do next.

Keep these two very important points in mind: First, interesting is not the same thing as pleasant, fun, or relaxing (though they are certainly not mutually exclusive.) Taking a lunch break might be relaxing, and if the food is good it will probably be pleasant. But unless you are eating at the hot new molecular gastronomy restaurant, it probably won’t be interesting. So it won’t replenish your energy.

Second, interesting does not have to mean effortless. The same studies that showed that interest replenished energy showed that it did so even when the interesting task was difficult and required effort. So you actually don’t have to “take it easy” to refill your tank.

5. Add where and when to your to-do list.

Do you have a to-do list? (If you have a “Task” bar on the side of your calendar, and you use it, then the answer is “yes.”) And do you find that a day or a week (or sometimes longer) will frequently pass by without a single item getting checked off? Stressful, isn’t it? What you need is a way to get the things done that you set out to do in a timely manner. What you need is if-then planning (or what psychologists call “implementation intentions”).

This particular form of planning is a really powerful way to help you achieve any goal. Nearly 200 studies, on everything from diet and exercise to negotiation and time management, have shown that deciding in advance when and where you will complete a task (e.g., “If it is 4pm, then I will return any phone calls I should return today”) can double or triple your chances of actually doing it.

So take the tasks on your to-do list, and add a specific when and where to each. For example, “Remember to call Bob” becomes “If it is Tuesday after lunch, then I’ll call Bob.” Now that you’ve created an if-then plan for calling Bob, your unconscious brain will start scanning the environment, searching for the situation in the “if” part of your plan. This enables you to seize the critical moment and make the call, even when you are busy doing other things. And what better way is there to cut down on your stress than crossing things off your to-do list?

6. Use if-thens for positive self-talk.

Another way to combat stress using if-then plans is to direct them at the experience of stress itself, rather than at its causes. Recent studies show that if-then plans can help us to control our emotional responses to situations in which we feel fear, sadness, fatigue, self-doubt, or even disgust. Simply decide what kind of response you would like to have instead of feeling stress, and make a plan that links your desired response to the situations that tend to raise your blood pressure. For instance, “If I see lots of emails in my Inbox, then I will stay calm and relaxed,” or, “If a deadline is approaching, then I will keep a cool head.”

7. See your work in terms of progress, not perfection

We all approach the goals we pursue with one of two mindsets: what I call the Be-Good mindset, where the focus is on proving that you have a lot of ability and that you already know what you’re doing, and the Get-Better mindset, where the focus is on developing your ability and learning new skills. You can think of it as the difference between wanting to show that you are smart versus wanting to get smarter.

When you have a Be-Good mindset, you expect to be able to do everything perfectly right out of the gate, and you constantly (often unconsciously) compare yourself to other people, to see how you “size up.” You quickly start to doubt your ability when things don’t go smoothly, and this creates a lot of stress and anxiety. Ironically, worrying about your ability makes you much more likely to ultimately fail.

A Get-Better mindset, on the other hand, leads instead to self-comparison and a concern with making progress — how well are you doing today, compared with how you did yesterday, last month, or last year? When you think about what you are doing in terms of learning and improving, accepting that you may make some mistakes along the way, you experience far less stress, and you stay motivated despite the setbacks that might occur.

8. Think about the progress that you’ve already made.

“Of all the things that can boost emotions, motivation, and perceptions during a workday, the single most important is making progress in meaningful work.” This is what Teresa Amabile and Steven Kramer refer to as the Progress Principle — the idea is that it’s the “small wins” that keep us going, particularly in the face of stressors.

Psychologically, it’s often not whether we’ve reached our goal, but the rate at which we are closing the gap between where we are now and where we want to end up that determines how we feel. It can be enormously helpful to take a moment and reflect on what you’ve accomplished so far before turning your attention to the challenges that remain ahead.

9. Know whether optimism or defensive pessimism works for you.

For many of us, it’s hard to stay positive when we’ve got assignments up to our eyeballs. For others, it isn’t just hard — it feels wrong. And as it turns out, they are perfectly correct — optimism doesn’t work for them.

It is stressful enough to try to juggle as many projects and goals as we do, but we add a layer of stress without realizing it when we try to reach them using strategies that don’t feel right — that don’t mesh with our own motivational style. So what’s your motivational style, and is “staying positive” right for you?

Some people think of their jobs as opportunities for achievement and accomplishment — they have what psychologists call a promotion focus. In the language of economics, promotion focus is all about maximizing gains and avoiding missed opportunities. For others, doing a job well is about security, about not losing the positions they’ve worked so hard for. This prevention focus places the emphasis on avoiding danger, fulfilling responsibilities, and doing what feel you ought to do. In economic terms, it’s about minimizing losses, trying to hang on to what you’ve got.

Understanding promotion and prevention motivation helps us understand why people can work so differently to reach the same goal. Promotion motivation feels like eagerness — the desire to really go for it — and this eagerness is sustained and enhanced by optimism. Believing that everything is going to work out great is essential for promotion-focused performance. Prevention motivation, on the other hand, feels like vigilance — the need to keep danger at bay — and it is sustained not by optimism, but by a kind of defensive pessimism. In other words, the prevention-minded actually work best when they think about what might go wrong, and what they can do to keep that from happening.

So, do you spend your life pursuing accomplishments and accolades, reaching for the stars? Or are you busy fulfilling your duties and responsibilities — being the person everyone can count on? Start by identifying your focus, and then embrace either the sunny outlook or the hearty skepticism that will reduce your stress and keep you performing at your best. Put some or all of these strategies for fighting stress, and you will see real changes not only in the workplace, but in every area of your life.

Wishing You Success in 2013,

Trading Expectations for Gratitude

In this, the season of ” Thanks”-giving, it’s natural for those who celebrate the holiday to stop on the pre-assigned third Thursday of November and zero in on the tangibles and intangibles for which they’re thankful…family, friends, children, sleep…were among the most common I noticed verbalized this year .

Nothing wrong with that.

But in a year where I’ve desperately tried to count my blessings amidst turmoil and not drown in a sea of unresolved issues each day, the day actually called ” Thanksgiving ” held little meaning, other than to make me wonder – what if we stopped actively seeking and expecting things for which to be thankful - easy days, fun jobs, perfect relationships, people who do exactly what we want them to do – and appreciated, instead, simply what we have, whom we are surrounded by, and the journey we are on…?

The focus then changes and the pendulum of expectation: disappointment swings in favor of appreciation: gratitude.

Expect little, and you won’t be disappointed.” Now that’s a simple truth. But, how about skipping the expectation and, instead, stopping to appreciate everything and everyone on your path because they’re meant to fill a patch on your life’s quilt… even when the needle used to sew certain patches feels sharp; and start with appreciating you -being true to your best self regardless of what you perceive to be your imperfections or worrying about what others expect of you.

If we can truly lose the expectations – of others and ourselves – waves of gratitude will ripple exponentially.

And, in closing, I will take this opportunity to thank those who showed up in my life unexpectedly and gave me reason to believe that humanity and unconditional friendship are still alive and well.

Trade your expectation for appreciation , and your perspective changes instantly. – Tony Robbins

Wishing You Success ,

It’s My Project, and I’ll Manage It the Way I Want To…

For the past few years, since obtaining my PMP credential, I have wondered “what kind of project manager am I?”

There’s been a recent explosion of project management professionals (PMPs), and the recognition of the field for both its compensation levels and place in the playbook of organizational success is on a meteoric rise. As the field builds its history, one project at a time, the Project Management Institute (PMI) which governs it all, seems to be building itself one certification at a time. So, it’s left me pondering whether I am essentially a project management professional (still the most widely recognized credential), although I know for sure I have dabbled in the world of program management, and have become rather agile. as well…

Although I enjoy practicing project management both at home and work, I am struggling to sort through what all of the different disciplines, techniques and project management certifications really mean and how they translate to real world practice.

Much like the transition from single employee to managing a team is not a linear one, when the project manager’s focus moves into program management managing multiple projects , the focus also moves – from a single circle on a venn diagram to multiple circles that overlap. Each project presents itself with its own personality, comprised of unique requirements, stakeholders, schedules, dependencies and constraints.

And while we are taught that each project should be managed according to a standard framework, using specific steps and templates, what we are not taught is how to modify our approach depending on the project, organizational culture, or constraints involved.

For many project managers (and me), our projects don’t fail. Translate: we do whatever it takes to get the job done, the product delivered on time, and fast-track whichever resources and deliverables we need to along the way. How we accomplish this feat is often a combination of using tried and true project management methods like initiating, planning, managing scope creep, controlling quality, babysitting resources, and keeping a tight ruler along the budget baseline -BUT, we also extend the basic guidelines and make them our own, or our project’s own for that matter, and apply tweaks as appropriate. Exploring alternative project management methods (the “traditional” vs. “agile” argument) or mixing methods on your projects really depends on which techniques will allow you to manage your project to a successful completion, on time, within scope and budget.

Project Management methodology was inaugurated based on the need to quantify projects with the correct techniques and create justification for official project teams that ensure results; additional methods of traditional project management such as Agile were propelled by the need to refine “broken” or less-than-perfect mechanisms within the traditional framework. Regardless, methods won’t be up for heavy scrutiny – results will.

Documentation/ [approach] doesn’t really matter. Addressing the underlying need [in a project] is what actually matters. ~Jesse Fewell, PMP, CST

So, the conclusion of all of this confusion about what type of project manager are you and what is the best way to manage a project is really non-conclusive. No one approach nor credential trumps another. Rather, project management is like a tried and true recipe tweaked to perfection and handed down through the ages – not necessarily the exact science the certification exams want you to believe.

…At the end of the day, call us what you want. We are the ones who get it done.

Wishing You Success,

The Road to Success…Is Always Under Construction *

If the 20th-century career was a ladder that we climbed from one predictable rung to the next, the 21st-century career is more like a broad rock face that we are all free climbing. There’s no defined route, and we must use our own ingenuity, training, and strength to rise to the top. We must make our own luck.

I recently found the above quote in an article entitled, “Are You Ready To Be Lucky?” by Jocelyn K. Glei.

I thought it was brilliantly written and echoed what I, too, have been finding to be true in my own career. When success comes quickly, as a result of hard work meeting opportunity, one tends to forget that it may not always continue on trend. While one success often leads directly into the next – visitors such as complacency, burn out, self-doubt and too much information can disrupt the home that success has inhabited up to that point.

Like me, most people do not “hit the big” time based on one idea, achievement or skill (e.g.: Mark Zuckerberg). We were not born knowing what we wanted to do, and we tend to take a more circuitous route toward building skills, exposing ourselves to new opportunities and hoping to find our professional/personal purpose.

In a recent article published by the Harvard Business Review – University of Chicago economist, David Galen, is cited as saying that “…In a world where early achievers are so lavishly rewarded, it’s hard to maintain confidence if your process is a slower and more deliberate one.

I have always been a late bloomer, and I am only recently realizing that any professional successes I’ve enjoyed have also arrived at their own pace and have not always followed a very logical path. Nor were they exactly random, either. Rather, any goals I have accomplished resulted from building on past successes, being open to new directions and focusing on my strengths when evaluating any new opportunities which arise. The power of people who trust and believe in you should not be discounted either. In fact, I fell into project management after a 4-year bumpy ride through training and development, sales and account management; project management has been the catalyst which has led me into education and only God knows where from here. And, I’m sure I am not alone.

But it’s not easy traveling down the roads of patience, calculated risk and uncertainty for a Type P like me.

But, I must trust that these mile-markers will lead me to powerful new personal and professional breakthroughs as long as I don’t allow the hurdle of self-doubt to slow down my ride. And, when all else fails, remind myself that:

I couldn’t wait for success, so I went ahead without it. ~ Jonathan Winters

Wishing You Success,

Author’s Note: The title is derived from the quote, “The Road to Success…Is Always Under Construction” and attributed to Lily Tomlin.

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Re-visiting 2012

You might ask why the title of this blog states that we are “re-visiting” 2012 since it’s only 1/2 over! As I embarked on reviewing my midpoint budget and financials, I decided that this would be the best time to look back at our year thus far, review any words of wisdom we gave ourselves circa December 31, 2011 and how those words have measured up to reality.

My year got off to a slow start and with a renewed purpose to understand and refine my own limits of productivity. I vowed to “give myself a break instead of pushing forward aimlessly” and believed in the hypothesis that if I sought “clarity”, then my task list would magically prioritize itself. So, I studied the different facets of productivity and its underlying catalysts personalty type, motivation, planning, and eventually found myself back exactly where I began with a now-tested-hypothesis-turned-proven-theory about just what productivity really means (Hint: it did indeed involve slowing down and allowing my goals to drive my efforts) .

And, just how did I do that?…

  • Slowing down has not been easy task and the operative word here is task. I’ve forced myself to carve out quiet time and turn off the email, blogs, twitter and phone if only for minutes or hours. I have to prioritize silence, rest, and de-clutter my mind . This is akin to inviting a marathon runner to a tai-chi class. Torture!
  • I also have to be willing to try the unknown - experience things that make me uncomfortable in order to find those which I would enjoy.
  • I am loosening my attachment to pre-defined goals and allowing the goals to define themselves as the year progresses. After 6 months of hitting my head against a wall trying to force myself into the goals I thought I needed to achieve, I began to revisit those goals, accept that I was unmotivated to achieve them for a reason, and wait for the right ones to replace them. Not surprisingly, my goal list is far smaller today than it was then, and the two goals I do have are ones which I feel open to accomplishing.
  • And although last on this list, it should really be first since it drove all the others – I continue to pause until clarity arrives. Over and over and over again. Note, I did not say STOP. I merely pause, step away from the goal, do something to distract myself and clear the space the [wrong] goal is taking up in my head. This is NOT easy to do, without guilt or the drive to just do something, but it is necessary. In fact, clarity has become one of my top three words for 2012. The other two may make celebrity guest appearances in future blog posts.

So, it may take me longer to get where I need to go and my internal GPS is still mapping out the correct routes; but that is OK as long I do not allow self-doubt to drain the fuel in my car; and I believe that when I get there, I’ll know that it’s exactly where I should be.

Do not go where the path may lead, go instead where there is no path and leave a trail.
Ralph Waldo Emerson

Wishing You Success,

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Productivity – What Does it Really Mean? (Productivity Series, 2012)

We all define productivity differently, depending on the responsibilities we have, our priorities, and our focus on any given day or time in our life.

Some days, productivity could mean checking off every item on a to-do list of 20; other days if you make one successful phone call that you have been dreading or needing to make, your day is worthwhile; and then there are days when you do nothing but enjoy the weather, some downtime or quality time with meaningful people – and that, too, is quite a “productive” day.

But so many times, in this ever-connected world in which we live, we go on autopilot. We answer every email which begets more emails, in-between taking calls/hosting meetings/handling projects, customers and demands, and all the while trying to focus on the “big picture” of what needs to be done next to get us/our organization/our team to the next level.

Unfortunately, speed and efficiency can be the antithesis of forward movement. Imagine driving down a long expanse of highway amidst scenic mountains and bodies of water. If you are in the driver’s seat, your foot on the accelerator pushing 90 mph, could you really be focusing on the grand environment around you? If you tried to, you would surely CRASH.

Don’t just get things done; get the right things done. Results are always more important than the time it takes to achieve them. Stop and ask yourself if what you’re working on is worth the effort. Is it bringing you in the same direction as your goals? Don’t get caught up in odd jobs, even those that seem urgent, unless they are also important. ~ Marc and Angel

I am guilty of getting caught up in too much, only to realize that this results in less and sometimes nothing. So, in this, the final post of the “Productivity Series”, I’m going to try harder to focus, prioritize, and continually ask myself “Is it bringing me in the same direction as my goals..?

Wishing You Success,

PLANNING – Productivity’s Friend or Foe? (Productivity Series, 2012 )

I believe wholeheartedly in planning ahead, specifically to buy myself time and options if things don’t go according to plan…but, even I know that too much planning can hit you in the face like a bouncing ball you’re not quick enough to catch on its way back up…

There are “perils to planning” – in project management, employee management and in life. In other words, planning has its place, but you need to recognize when it becomes out of place and a detriment to your overall goals.

  • Inflexible Planning – An immovable plan, while admirable, is truthfully rather unrealistic. A plan is only as good as its ability to adapt to change at the frequency and speed needed. In project management, that’s known as “agility”, and an entire new subset of project management methodology called “Agile Project Management” has been born to support this perspective. In the world of Agile PM, deliverables are submitted in stages according to weeks (rather than months) so they can be re-assessed at every iterative phase. And while Agile PM has found its home most comfortably in new product and technology implementations, it can be said that for any new systemic or team change, the deliverables and desired outcomes deserve to be re-visited in a timely and frequent manner. We might think this takes more time or slows down the process, but in reality, periodic check-ins help refine the process and result in fewer big issues in the long run.
  • Planning for Accountability – I don’t know anyone who enjoys team meetings; reviewing, rehashing, venting or whatever goes on in the board room – is a waste of everyone’s time unless a plan is put into place to hold everyone accountable for the details in the discussion. As a PM, I would often dread these types of meetings because I would either leave confused and robbed of two hours of my work day or exhausted at the thought of all the new work I had just been assigned. Today, as both a PM and having managed teams comprised of disparate members, I see how necessary planning is to ensure clarity among roles, responsibilities and ownership. So, plans have their place when they’re used as yardsticks to identify responsible parties and measure performance. However, it is incumbent on the person issuing the plan to check in with resources responsible for carrying it out to ensure that all is indeed “going according to plan.”

Effective planning is productivity’s best friend when used in moderation as a guideline and not an absolute, tyrannical crutch.

Wishing You Success,

Strengthen Your Strengths – The Introvert’s Place in an Extrovert’s World! (Productivity Series, 2012 )

We’re all motivated by something

I remember being in sales and realizing that $$$ was not enough to make me jump out of bed every morning. I tried not to dwell on this too long or I would not have lasted in the job; needless to say, I escaped it as soon as I could. The challenge to compete against myself (not other sales professionals) every week is what kept me on top. So, therein began a quest to determine what really motivated me and how to keep its momentum going.

Then, as I continued to write the “Productivity Series” this year, I began a post about how important it is to understand motivation as a function of productivity. Quickly, I realized that it would be remiss of me not to explore personality as a function of motivation first.

Everyone knows someone who is “quiet type”, the “social butterfly”, or a “connector” (to borrow a term from Malcom Gladwell). I certainly do, and find myself always seeking to determine how people are wired as soon as I meet them. But the more I observed others’ behaviors and studied their motivations, I began to question my own…

I wondered why certain events, people and situations drained me yet they had no apparent effect on anyone I knew. I watched as others derived energy from the energy of those around them, observed their need to constantly “think out loud”, and to diligently seek opportunities to never be alone. I, on the other hand, coveted “alone time” – carefully interspersed with work and social activities – my priority being the former not the latter.

And, as a project manager, I have to interact heavily with others almost every minute of every day – tasks require resources to get the job done and stakeholders to provide opinions and approvals. So, every day that I wondered why I was drained, I became even more so. But, was I a freak? A minority? Unable to function in the real world?

Somewhere along the road of questioning, I recalled a personal profile I had done over 10 years ago – and all I could remember was the first letter the profile assigned to me.


‘I’, as in ‘I’ is for introvert.

So, that is where my study began. The research began not for entertainment but rather for reassurance. And I learned. I learned that not all introverts are loners, hermits nor antisocial as society would like to label them. And not all extroverts are exhibitionists and constantly need attention. There is a spectrum. I could be an introvert who really did enjoy interacting with people, who can be successful and very vocal, but who needs a larger proportion of time to recharge. And even my extroverted friends needed to stop for a moment, though less frequently, or they would spin into a frenzy themselves.

The fact is, we live in a socially distorted world where too much emphasis is placed on seeing and being seen. And, until recently, I wondered – do I need to be someone I am not - constantly – to get ahead or simply stay in the race? Well, thankfully there are experts, dating as far back as the 18th century – willing to answer that for me.

Almost every man wastes part of his life attempting to display qualities which he does not possess. ~Samuel Johnson

But as recently as this year, Susan Cain chimed in as well. Cain’s lecture, “In Praise of Introverts”, at the recent TED Conference has been viewed well over 1 million times and surpassed any other TED conference speech. I pause to wonder – who’s listening? There are surely many more introverts (perhaps in hiding) and those who appreciate what introverts can accomplish, than we realize.

It was over the last century, says Cain, that society began reshaping itself as an extrovert’s paradise—to the introvert’s demise. She explains that before the twentieth century, we lived in what historians called a “culture of character,” when you were expected to conduct yourself morally with quiet integrity. ~ Jenna Goudreau, Forbes Staff (from the article, “The Secret Power Of Introverts”)

Cain extols the value of introversion and points out that introverts are the outliers in the population who manage to do the homework that leads to the biggest creative breakthroughs which benefit everyone. Her speech is nothing short of brilliant, and well worth the 18 minutes you will spend, whether you are an introvert, extrovert, or not entirely sure.

The most important and underlying lesson one can take from her speech is this: honor and value your strengths, understand them and build on them – because if you stop berating why and what you are not , you can actually see the benefits and build upon the opportunities in what you are .

If we could all spend more time strengthening our strengths – and not our weaknesses, and honoring our internal wiring instead of fighting against it, we would all waste so much less time and energy and produce so much more.

Wishing You Success,

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