" He Who is Afraid of Asking is Afraid of Learning... " ~ (Danish Proverb)

My New Year’s UNResolutions

I’ve realized that there is a distinct difference between planning and resolving. Planning is helpful to get your to-dos, wish list or goals in order. Plans can change, and most often do. Resolutions, on the other hand, imply some level of absolutism – one can infer that to veer from a resolution made is to fail or to have lost the willpower needed to achieve.

So, if I must make any “resolution” for 2012, it would be to NOT make any. Taking that concept one step further, I’d also like to suggest a few things I plan (translate: unresolve) to do:

  1. I refuse to believe any longer that writing down my expenses equates to ” budgeting.” This, perhaps, is the biggest lie I have ever told myself . Tracking what you spend and where is useful, so if you have to start somewhere – start there. But, please, set some limits ( ie, ” budget ” ) in your primary spending categories and be honest with yourself if you don’t stay within these parameters. If nothing else, awareness of your spending habits will increase and you’ll permit yourself the conscious choice of working to support your spending -or- working to meet your basic expenses. BIG difference.
  2. I unresolve to get so hot and bothered about things over which other people don’t seem to be losing sleep. I can’t solve the world’s problems, nor can I make everyone’s work ethic the same as my own. I can, however, set my own standards, measure myself against these, and let go ( translate: walk away) when others’ choices, behaviors or timelines are outside of my control. I’m really hoping to conserve some emotional and mental energy with this unresolution.
  3. For as disciplined and focused as people believe I am, I erred on the side of scattered and unfocused at times throughout 2011. So, I am moving toward less multi- tasking and more focused prioritization. PS: I’m learning that means minimizing distractions, too; so, don’t take it personally if I tell you ” not right this second, but how about –:– time, instead?” That way, I hope to manage my interruptions so they don’t manage me.
  4. Last year this time, I took a goal-setting seminar. I could not tell you one goal I “set” in that 7 hour workshop nor if any were achieved. Since then, and thanks to some brilliant people I’ve met along the way in 2012, I will continue to set goals using new and improved techniques. But more important than even the goals themselves will be the daily or weekly check-in to gauge where I’m at on the goal continuum and what I need to adjust. Goals are like finish-line flags, set in place to give you a marker to aim for. Either you wave it down when you reach it and shout ‘Victory’ or you decide to move the flag and adjust your path as life proceeds.
  5. And, lastly, on my list of “unresolutions,” I will be more positive when talking to MYSELF. Like it or not, life plays tricks on your mind; and although all bad things do come to an end, some of us relive them every day in the negative thought patterns these experiences leave behind. “It has been demonstrated that nearly 90% of our thoughts are negative…and these nasty little beasts can be even more powerful than positive thoughts because we often find them easier to accept.” * So, more so than merely repeating positive affirmations a la Stuart Smalley, I choose to use positive thoughts to challenge those automated negative ones and become MORE aware of my thoughts and words in everyday life.

Wishing You Success in 2012,

* Excerpted from www.vitalaffirmations.com

From Soybean Farmer to CEO…?

I know far more about project management than I do about the stock market; and whatever I do know about bulls versus bears and price:earnings ratios was handed down directly to me from my father, brother, and of course – Warren Buffett.

Being a Buffett groupie at heart, I have made every attempt to know a little about the companies he owns, why he owns them and how they are performing. And since I have someone extremely capable helping me to decide whether to buy, sell or hold – I get the luxury of spending most of my time admiring Buffett’s persona rather than his pocketbook.

But therein lies the point – his persona has led to what’s in his pocketbook (and therefore the pocketbooks of his shareholders).

Just recently, Berkshire Hathaway (Buffet’s holding company) – announced amidst much speculation that the 81-year old’s eventual successor will be his son, Howie. Should not be shocking. You would expect the same from, let’s say the Trumps or any other prominent, wealthy, family business. But it just so happens that Howie is a corn and soybean farmer, who likely does not own a three-piece suit nor has had any reason to step foot into Berkshire’s Omaha headquarters recently. However, Buffett made his choice clear, stating that:

…His son will serve as a “guardian” of the company’s “values” rather than a CEO. ‘You worry that somebody will be in charge of Berkshire that uses it as their own sandbox in some way,’ ‘That changes the way that decisions are made in reference to the shareholders. The odds of that happening are very, very, very low, but having Howie there adds just one extra layer of protection.’ ~ Excerpted from an article by Clare O’Conner (Forbes Magazine)

Howie is very happy tilling to his corn and soybeans, I assure you, so this is not about nepotism nor climbing the Corporate Ladder. What it is, however, is a strategic and genius decision Buffett has made to assure shareholders that his legacy of values and principles will not die with him.

Anyone can run a business, not everyone can run a business as intelligently, authentically and with the respect of its stakeholders in mind as much as Buffett has.

If only the values of authenticity, sound judgement, fairness, and the readiness to admit and be led by what one knows and does not know were more prevalent. We would all enjoy a measure of success closer to what Buffett has.

Wishing You Success,

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Thanks – Giving (2011)

For some people, Thanksgiving means cooking amidst chaos, lot of turkey and desserts and converging with others. Well, it would not be Thanksgiving for me without a blog post reflecting on some form of Thanks-giving.

2011 came in like a lion with a loud, thunderous roar, and I’ve spent the better part of 12 months trying to tame it back to the sweet silence of a sleeping Yorkie.

Although I would not have voluntarily signed on to learn any of them, I feel confident that the lessons learned from pain ARE the silver lining when life seems like one big black cloud. The lessons which came, albeit unvited but most welcomed, are noted below.

Everything is perfect. By training ourselves to see the perfection in our most difficult moments – a perspective often seen only in hindsight – we learn to trust life. ~ Cheryl Richardson

  1. When someone, something, or some situation is simply not good enough to be part of your life’s purpose, God will swoop down with a pick-up truck and remove it. And just like you have no fight against a 3 ton truck, nor can you stand in the way of what is intended for your best life. While there may be a trail of dirt left behind, rest assured that beautiful flowers will bloom in that dirt again one day soon.

  2. The next moment is as much beyond our grasp, and as much in God’s care, as that a hundred years away. Care for the next minute is as foolish as care for a day in the next thousand years. In neither can we do anything, in both, God is doing everything. ~ C. S. Lewis via White Feather Farm.

  3. Living your truth and growing your strengths regardless of anyone else’s opinions gets easier the more you do it. Knowing what you stand for, what makes you the best you and not compromising either is the source of motivation and energy which will propel you forward each and every day.

  4. If you have your back when taking a risk, you can pretty much try anything. Don’t terrorize yourself with criticism after doing something daring. Behave in a way that reinforces your commitment to be a cheerleader for your soul. Honor your gift. ~ Cheryl Richardson

  5. There is no price tag that can be placed on integrity, honesty and compassion. You really only get one go-round in this life, so treat others with respect. Be strong enough to stand up for yourself without demolishing another. Ultimately you only belittle yourself and will be the loser for it.

  6. It is not what we profess but what we practice that gives us integrity. ~ Sir Francis Bacon

  7. Stress, turmoil and overextension take a toll. It may seem like you have the necessary strength (translate – adrenaline) to fight through, but there will come a time at the end of the tunnel when the lights go out and that adrenaline turns to fog. At that moment, when it’s dark and you have no energy left – accept the gift that is stepping back and replenishing your mind, body and soul. Don’t keep going. People will understand and can wait a while for that cup of coffee, phone call or trip. The gift of permission and self-care is the gift that keeps on giving.

  8. You yourself, as much as anybody in the entire universe, deserve your love & affection. ~Buddha

  9. Start that bucket list and don’t ever stop adding to it. However you define fun, excitement, adventure and peace will ultimately reveal themselves on that list and will become part of your life without your even trying very hard.

  10. The question isn’t who is going to let me; it’s who’s going to stop me. ~Ayn Rand

  11. Listen to the voice which has been prompting you to… It keeps whispering for a reason, though that reason may take a while to reveal itself.

  12. There is a voice inside of you that whispers all day long, ‘I feel this is right for me, I know that this is wrong.’ No teacher, preacher, parent, friend or wise man can decide what’s right for you–just listen to the voice that speaks inside. ~ Shel Silverstein

  13. Give Back. It’s so cliché, but everything you’ve heard is true! Find something you believe in ,whether or not anyone else agrees, and offer your time or strengths. You will certainly receive more than you can ever expect.

  14. By being yourself, you put something wonderful in the world that was not there before. ~ Edwin Elliot

  15. Look more closely at the people around you – there will be those who can contribute to your life and soul and others who deplete it. You may be lucky enough to shuffle your buckets of friends, colleagues or contacts and gain more of the former and lose the latter.

  16. Don’t you dare, for one more second, surround yourself with people who are not aware of and can appreciate the greatness that you are. ~Jo Blackwell-Preston

    So, if I am thankful for anything this year – it is for everything and everyone that cleared my path to self-discovery or stepped aside so I had the luxury of moving forward, taught me gratitude for the smallest things (as they add up to the big things), and learning to live more in the present .

    And to one in particular – your leaving our lives closed a tiny hole of negativity which rippled down the stream eroding all it touched, and left in its wake a body of peace, happiness and strength the size of an ocean. So, thank YOU. :)

Wishing You Success,

Lessons from a CEO…about being a CEO in business and in life.

I’m not a CEO, although I did write a book about how it feels to be be on a precarious trajectory to becoming one. And, aside from being the CEO of my own career path, I don’t think I will soon be signing up for any open positions…

But anyone who’s been up, down or on some middle rung of the corporate ladder (and life) can certainly relate to the wisdom and musings of the 26-yr. old CEO whose article 26 Lessons from a 26 Year Old CEO was simply too good not to re-post, and whose success in business and in life have surely just begun.

And…I’ll go ahead say it up front, #s 9, 18, and 24 are among my ultimate fan favorites. :)

26 Lessons from a 26 Year Old CEO
Reprinted from Forbes Woman
By: Shama Kabani - CEO of The Marketing Zen Group

On April 25th I turned 26, and a few weeks later my web marketing agency turned two. What started as a single person mini-business, has turned into a 27 person global web marketing firm in just two short years. I’ve been immensely grateful for the opportunities life has presented me with. And, as I look forward to the future, it would only be fair to look back as well. Here are 26 lessons I have learned as a young entrepreneur and CEO:

1. A written vision of what you want your company to look like in 3 years is important. The pen (or keyboard!) has power. It isn’t enough to envision your goals in your mind. You must have a blueprint on paper. Every decision you make, ask yourself: does this help me get closer to my vision?
2. Learn to listen to your clients. When we started, we were only offering social media consulting services. But, clients quickly demanded more. We eventually ended up serving as their web marketing department. The marketplace will tell you what it needs. You have to listen, and then deliver.
3. Half the job is keeping up. The pace of technology will only continue to quicken. It doesn’t matter what your industry is, you have to keep up in order to constantly leverage it for your business.
4. Always think in terms of value — not price. Always judge based on the value something or someone brings to the table. Price is arbitrary.
5. Only hire people who have fire. This is especially true if you are running a small to medium sized business. In a large corporation, there is room for many types of personalities and people. In a smaller business, passion is a must in every position. Hire people who are driven to do well and see your business succeed.
6. If you must fire, be graceful and professional about it. This is hands down the worst part of being a CEO. It is tough to let people go, but for the greater good of the business, sometimes it must be done. It doesn’t matter if you are firing or being fired, don’t burn bridges.
7. Learn to forgive. Things happen. People change. You can’t move forward in business — or in life — if you can’t forgive and move on.
8. Cash flow is crucial. This is especially true in a recessionary economy, and if you are growing quickly. Work with clients to get payments upfront.
9. Balance is overrated. Aim for joy. When work is fun, you don’t feel the need to take as many breaks. Balance in today’s world looks very different than it did just 20 years ago. Embrace it.
10. Don’t underestimate the power of PR. The power of the press may now be in more than just the hands of journalists (umm…social media, anyone?). Learn to be a friend to the press.
11.Treat your team well. People will follow a leader who treats them with respect. Learn to value your team’s input, and always reward them for a job well done.
12. Focus is the most underrated skill that you must master. 90 percent of the time, what is on your computer screen is not resulting in a positive ROI. Learn to focus on what truly matters in your business. Then, do it consistently.
13. Multitasking doesn’t mean greater productivity. Don’t put “good multitasker” on your resume. Numerous studies have shown that multitasking decreases brain power.
14. Age isn’t just a number. Age does matter. Managing a Gen Y employee is different than managing a baby boomer.
15. Appearances matter. I just interviewed an intern who showed up in an outfit more appropriate for an 8 a.m. class. I had to wonder how he would represent us in front of clients. Whether we like it or not, appearances matter. Dress appropriately.
16. Learn to view situations objectively. Just because you would or wouldn’t do something, doesn’t mean others are the same way.
17. Life is short, and very easy to take for granted. Sounds like something you’d read in a self-help book, but true nonetheless. Life is temporary, and the only thing that matters at the end of the day is how you treated those around you.
18. Pets make the workplace better. I propose that every office should have a mascot. Ours is a little Maltese-Poodle mix named Snoopy. No day is a sad day.
19. A support network is crucial. As much as you try, you can’t do it alone. Building a personal and professional support network is imperative.
20. Give luck its due. Luck has played a huge part in my life. I don’t deny it. I am just grateful for it.
21. Hard work is a given. Struggle doesn’t have to be. I’ve learned that there is always work that will need to be done. The task list is never complete. So, just enjoy it!
22. It IS lonely at the top. And, yes, the view & the food are both amazing.
23. Ignore the trolls. They like the power the anonymity of the internet gives them. Don’t pay them any attention.
24. Be picky when choosing your friends. My friend list (and I don’t mean Facebook) is short. Surround yourself with people who inspire you.
25. Karma exists in business and in life. The old adage says “what goes around, comes around.” The older I get, the more I see this being true. Think twice before you act.
26. Being a CEO means being a CVO. CVO stands for Chief Value Officer. Always ask yourself: How can I create value for our clients? Our prospects? Our internal team? The answers will guide you to building a better company.

Wishing You Success,

Project Management in the Most Unexpected Places

I love project managing. Work is never dull, and each new project brings it own unique set of people, tasks, skills and lessons learned. Of course, at times, there are conflicts, unexpected detours, challenges, and there are always risks. Kind of like life.

Over the course of my career, each project has brought with it new faces, new personalities, new skills, sometimes new cultures, and always new perspectives on how to improve for the next time. But, there is one variable which remains fixed: the human factor.

I recall working on a project back in 2002, on an implementation for a world-wide communications conglomerate (hint: first carrier of the IPhone) with staff spread across every US timezone. Upon completion, I felt like I was a car that had been sent through one of those enclosed car washes – the only difference being that I did not come out shiny and looking like new. In that situation, I was forced to deal with every personality type on the planet AND come to terms with my own. Having had that [scathing] experience, and learning from my mistakes in dealing with those “personalities”, I learned that it’s really not about the deliverable but rather about the humans behind those tasks that matter most toward the end result.

Just recently, in fact….

I fulfilled an item on my bucket list and began volunteering with Habitat for Humanity . The obvious rewards of such an experience aside, I walked away from the job site realizing that I was now involved in yet another project, unexpectedly.

Several weeks into this experience, it’s become evident that the human factor supersedes all else, with complete strangers working together toward a common good which reaps no benefit to them other than the opportunity to make someone else’s dream of owning a home become a reality, watching out for each other’s well-being on tall ladders, on top of a roof, lifting bales of sod covered with invisible ants, and in the heat of the Florida sun. And, then collectively standing back grateful to have been involved, having learned a few new tricks and tips, and preparing themselves to set out once again in seven days on the next project at hand.

Though I was not charged with managing this “project”, I took my PM tool belt with me and found myself surrounded by at least 50 other willing participants, each of whom I would be proud to work with on any project. Interestingly enough, though, the diversity of personalities on each task have mirrored those of the most eclectic projects I have worked on!

  • Roofers seem to have something to prove, mainly to themselves :) , and go straight for the challenge. No room for failure there and it’s all about the focus (and the ego…).
  • The landscapers are more like a social club – enjoying the task, injecting creativity and inspiration with a lot of laughter, and taking a moment to stand back, enjoy the view, and smell the roses (literally!).

That said, every volunteer is there for the same reason: a successful build – which meets inspection, and on which no one gets hurt. So, the common good is paramount regardless of what task is assigned to you. In Corporate Utopia, the same would apply; for a successful project brings success to the organization, which – in theory – should mean job security and recognition for a job well-done. Note: I used the term “Utopia.” This simple truth has eluded most projects I’ve worked on (aside from some of the more recent); the lack of camaraderie and extent of CYA among resources and departments still confounds me to this day.

There is no “I” in teamwork, after all….

Author’s Note: Having been a “roofer” my first several weeks, my comments regarding the roofers’ mentality v. landscapers’ apply as much to me as any other. But, I did not realize this until I had the opportunity to landscape this past week…and I think I’d rather see myself as one of latter – in home-building and in life.

Wishing You Success,

Photo Credit:: Habitat for Humanity of Broward County and Integration Destination.

The Steve Jobs’ Effect

With the recent resignation of Apple CEO, Steve Jobs, it is difficult to read the headlines of any major news site without some reference to this unfortunate – though many say not unexpected – event.

So time for me to write a blog this week, and I thought -”what impact has Steve Jobs had on me, my productivity, the way I look at technology…?”

Well, let’s start with the fact that now I actually look at technology without trying to fight it with an invisible sword. After battling the smart phone war within for 5 years, I was woo’d over by the IPhone’s promise of a built-in, dynamic GPS that could get me anywhere I needed to go. Three years later, I am proud to say that, while I’ve yet to use its GPS functionality, I have become an avid IPhone aficionado with an APP for everything including but not limited to: my grocery list, hurricane tracking, the Today Show, my favorite blogs and radio stations, The Harvard Business Review, Kindle, Skype and – of course (being a wordie at heart) – Scrabble. And, though I have not crossed over fully yet, I do have friends and family who love their IPads and MacBooks and simply would not look back.

Reasons to be an IPhone groupie aside, as I read more and more of the articles about Steve Jobs, I realized that his success was born of and founded upon truths which should be fundamental to us all….

(Author’s Note: Listed in no particular order – these are by no means his only lessons, but rather the ones which impacted me most. ) *

Steve Job’s insights into life :

  • “If you knew you were going to die tomorrow, would you still want to do what you’re about to do today?” [N] Of any of his statements, this one held the most weight for me. Perhaps because I knew it came from someone who has/is facing death head-on or perhaps because such a simple question should have an equally simple answer. And if the answer is not simple, then perhaps it’s not the right answer…so keep asking yourself this question…I know I will.
  • Don’t pander — better.We didn’t build the Mac for anybody else. We built it for ourselves.” [N ] For some it is the hardest way, for others it is the ONLY way – whether you fail or succeed, live as YOU believe. For without beliefs on which to stand, your work ethic and moral compass will falter like a weakly rooted tree in hurricane force winds and eventually topple over. And, although it IS important to win friends and influence people (Thank you, Dale Carnegie), it’s equally (if not more important) to be true to your own standards and let those standards lead the way regardless of consequence. Often the consequence of leading by others’ opinions results in your certain demise.
  • Build a temple. “Your work is going to fill a large part of your life, and the only way to be truly satisfied is to do what you believe is great work.…” [N] Jobs’ statement holds its weight by framing work as a temple. If you are a person of great faith, or even one who understands history and faith, then you know that you would never think of entering a sacred temple without the greatest respect for what is housed within it. And so holds true for your own work – whether personal or professional, it is up to you to value what you do and its inherent worth; build a moat of respect and success around your own output and the integrity of your reputation.
  • Have taste. “The only problem with Microsoft is they just have no taste. They have absolutely no taste.” [N] Jobs defines “taste” as the opposite of “tackiness” and goes on to say that “…We might just be approaching the tackiest point in history known to man.” First impressions, lasting quality, and sincere effort just are not where they should be today and have not been for a very long time. So, Jobs’ took the high road to ensure that his products blew all others out the water in aesthetics, function and thoughtfulness. And for anyone who has ever sat at an Apple store’s “Genius Bar”, you have experienced that service and the kind of camaraderie among customers and employees alike which arises only when shared beliefs in a product and level of service are at the forefront.

Wishing You Success,

Image Courtesy of : victusspiritus.com

Quotes courtesy of – MSNBC, random interviews, Huff Post, Umair Haque

Agendas…Not Just for Meetings Anymore

Unlike the kind you get at a meeting, most people’s agendas are not as clearly presented. Also known as a “hidden agenda“, you need no longer be taken unawares when you realize that …

…many people will have goals they wish to accomplish at the expense of others…

Some may be well-intentioned; others not so much.

  • Consider the caring mentor who takes a young friend under his/her wing- guiding gently over a cup of coffee or introducing activities and people who will assist the young person’s growth and future. Not wishing to be overt nor overbearing, the young person is a beneficiary of the mentor’s [hidden] and well-positioned agenda. Realize, however, that the mentor – perhaps unknowingly – is invested in fulfilling an internal need of helping others even more so than seeing beneficiaries blossom; for in the act of mentoring, the internal goal of self-fulfillment is realized.
  • Then, consider the insecure, social climber who seeks out her unsuspecting future husband based on his pedigree, and proceeds to pursue her hidden agenda of wealth, happiness and social success via her new surname. Her bubble soon bursts when she realizes that a name cannot buy social acceptance nor the approval of those from whom she seeks it most; when her [hidden] agenda is foiled, she must find ways to rebel against the same unsuspecting spouse and whom she must now blame for her own disappointment. And, such is the behavior of most hidden agendas- they ultimately turn on their very own originators and result in a lose-lose situation.
  • Now, most familiar to me, are hidden agendas of the professional kind. Often times, in a professional environment, people believe that the only way to advance is at the expense of another. Make him look badly so I can shine. Or, similarly, let her be the voice of dissent and project negativity and dissidence while I instigate her so she can achieve my goal. Ultimately, however, you can be diligent and not the pawn for another’s dissatisfaction. Pay attention to what others do and say and how they require your direct or indirect participation in relation to an outcome or desired goal. Although I am not a proponent of the perpetual cynicism and doubt, unfortunately the reality is that you do need to develop awareness in order to avert malevolent intent and the furthering of others’ hidden agendas at work.

  • Sometimes a person’s agendas are hidden even from themselves, because they are in denial about it.

Wishing You Success Identifying and Avoiding Hidden Agendas,

Quotations courtesy of The Fifth Dimension

The Highs and Lows of Expectations

“If you have no expectations, you can never be disappointed”…Others say: “Expect the best, and plan for the worst”….

While no one wants to live in an emotional desert in which positive expectations are treated as mere illusions, psychologists report that unrealistic or mismatched expectations are actually counterproductive and destructive.

So, how do you know when to lower your expectations to avoid the negative backlash without destroying the very sense of hope which propels us forward?

There are numerous publications which will provide you with the “4, 5 or 12 steps to managing expectations”- and while helpful, these don’t drill down to the core issue. Your expectations are about YOU : what you want to happen, how you want others to behave, etc. And therefore, the solution also lies with you. What are you willing to accept? What is “good enough” and when is “good enough” not good enough?!

Simply put, it’s important to check your expectations before you leave the door – share your own truth with yourself, so to speak. Stop and really hear and feel what you are expecting in your gut. This proactive exercise will help you calm down and process the possibilities of both potential positive and negative outcomes against the bar of your own truth.

And although this piece of “advice” may seem random, it has a lot to do with being productive, balanced and effective in both work and life. The more you’re aware of your expectations, where they fall in the spectrum of hopeful versus catastrophic – the better you will be able to manage them and effect positive experiences and outcomes no matter what.

Wishing You Success Managing Your Expectations,

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Presenting, Not Pleading, Your Case

An aficionado of words, and an avid reader, I am often most inspired by how others use words to encapsulate thoughts, feelings and experiences.

In one such case of wordplay, an inspirational speaker* recommended that [ when praying ] we present a case for what we desire [ with evidence from the Bible to support our achievement of these wishes ] to God instead of pleading for solutions. Such a simple swap of words, from pleading to presenting, resulted in a novel concept and new way to approach fulfillment.

Spirituality aside, my mind is always working on new methods to analyze and approach professional success. It did not take me long to take the case of pleading v. presenting and consider its efficacy in the office or on a project.

If you have the ability to identify a need or issue, you must also find the confidence to present a solution – only then can you acquire the resources needed to execute. Any manager will tell you – come to me not with a problem, but rather with suggestions for its solution, and then – I will help you make that solution happen. In other words, help me help you.

In the spiritual realm, that confidence comes from faith and is implied in sourcing the Biblical foundation for your hopes and wishes; in the workplace, that confidence comes from knowing your work, your capability and commitment to improving the process.

Wishing You Success,

Image Courtesy of dreamstime.com

* Joel Osteen

5 Things Workshifters Won’t Say, But Should

The post which follows is an approved re-print of my recent article on Workshifting.com, and is soon to be excerpted in a new book entitled Out of Office (by Gihan Perera, August 2011 ).*

For anyone not familiar with the term, “workshifting” refers to “anyone who works out of coffee shops, hotels, airports and whose home every bit as much as the office” (Definition courtesy of www.Workshifting.com, Powered by Citrix).

Given that I still struggle with these tenets daily – when the need to please and assist mask the [greater] need to produce and produce well – these statements are helpful reminders that quality, balance, and living your truth are crucial to productivity and success.

5 Things Workshifters Won’t Say, But Should
By Natalya Sabga on June 22, 2011 12:08 PM |

Making the proverbial shift into workshifting is tough – for employers and workshifters, alike. Though gaining greater credibility, the workshifting lifestyle is still nebulous at best and completely scary at worst to most organizations considering permitting an employee to workshift or hiring a workshifter outright.

This perceived dilemma can make some workshifters second guess their daily decisions, promises and commitments in order to say what we believe the hiring parties want to hear.

So, I have come up with the 5 things most workshifters won’t say, but should:

  1. “My greatest quality work is produced when I have the most flexibility in time, location and method.”
  2. “I would love to help you/your organization with this project/issue, but it’s not within my core competency and it would be better for you to ask someone else with that strength.”
  3. “I would need to assess the current status of your organization and measure the gap between where it is currently at versus what you want this project/assignment to achieve, before I commit or spec out my statement of work.”
  4. “As a rule, I need a full 24 (48) hours’ notice in order to attend a meeting on-site, except in the case of an emergency or project showstopper.”
  5. “I lobbied for a workshifting lifestyle so I could perform at my best and serve you at the highest level of my capability; therefore, being asked to commit to more than my realistic capacity or having to forgo my flexibility defeats both of our ultimate and intended goals for success.”

Some of these statements may appear harsh or “un-A-player-like” at first, but rest assured – they are often the mantras which need to be heard first and most. Your opportunity to workshift has been hard won and much deserved; so wouldn’t you prefer to set yourself up for success with expectations based on realistic and supportive parameters or speak only empty promises and have your work and workshifting lifestyle suffer?

Wishing You Success in any workstyle you adopt,

* Find Gihan Perera on Facebook!

Photo Credit: forangels.org

The “CEO” Gene

I remember penning my book and implying in its title that my journey took me “From Secretary to CEO“…facetious or otherwise, my career path and attitude had taken me on a distinct trajectory in the upward direction. And, I truly believe that – had I continued along the path – the succession planning Gods would have voted in my favor and landed me as close to a CEO position as I chose to be.

At the risk of sounding self-important and utterly overconfident – which I am NOT – I should explain that what I didn’t know then is that I possessed certain key characteristics which, today, are known as “The Five Traits That Get You Promoted to CEO”*:

*Author’s Note: Although aptly named, the article could just as well be called “The Five Traits Which Get You Through Life With Strength and Success…” :)

From his interviews with over 70 chief executives and leaders, New York Times columnist Adam Bryant identified the “X factors” for leading an organization—qualities that can determine who gets promoted to that corner office:

  • Passionate curiosity: Relentless questioning and being infectiously fascinated with everything around you, human nature in particular ~ [N says] It’s not enough to just “learn the lingo” of the industry or organization, you need to learn the players, the art of interacting with them to get things done and how to lose in order to win
  • Battle-hardened confidence: Overcoming—and even relishing—adversity. CEOs most often ask job candidates how they’ve dealt with failure in the past ~ [N says] Failure IS your friend if a) you’re the first to call out your mistake (or as soon as it is discovered), admit fault and ask how you can learn from or avoid the same mistake in the future. Adversity awaits you around every corner; sometimes it’s your fault and other times, it’s someone else’s. So, knowing how to address and mitigate damage as soon as adverse events occur are keys to undoing the ill effects while growing in confidence the next time something goes wrong.
  • Team smarts: More than just being a team player, understanding how teams work and getting the most out of the team (in sports terms, being a playmaker) ~ [N says] Independence is a fallacy- we are all interdependent, and nowhere is this truer than when the collective success of your team = your success. Learn your people- their strengths, weaknesses and buttons so you can guide them to their highest success (and ultimately your own…)
  • A simple mindset: Being concise, simple, and clear in your communications ~ [N says] I speak at length in my book about working for an IT company, where my advanced education was rendered moot by 19-year old hacking geniuses. Had it not been for my command of the written word and the ability to sound like I knew what I was talking about, I would have never made it past the reception desk. Communication skills, both verbal and written are the greatest muscles you can tone. If these skills do not come naturally, find yourself a Business Writing course and Dale Carnegie chapter…
  • Fearlessness: Comfort with the unknown and taking calculated, informed risks; also, seeing opportunities and being proactive about positive change ~ [N says] The operative words here are calculated and informed . Do your homework and once you have earned that battle-hard confidence, taking educated risks, but not risking overconfidence, will become second nature. And yes, with change does come opportunity – so keep your eyes wide open and don’t let the slim opening of opportunity close before you exert a little upfront effort to see what positive influence you can make with or without the promise of reward and recognition.

Whether you are an aspiring executive or the CEO of your own career path…do you possess these traits?

Wishing You Success,

Image Courtesy of You Know You Made IT When…

Do Remarkable Work

I recently read a tweet from one of my gurus, Marcus Buckingham. In the past 2 years, he has taught me not only to seek out my strengths but more importantly, to embrace and utilize them in light of and in spite of my weaknesses.

A simple and profound aspiration: Strive to become a hard act to follow. ~ @MWBuckingham #strengths

We all have both strengths and weaknesses – it’s WHO WE ARE. Haven’t you ever admired someone for being such a talented marketing mind, a super-organizational machine, a social connector, or even someone who just makes you smile and feel peaceful in their presence? Well, you’re seeing all of these individuals’ strengths shine through and not noticing any of their [underlying] weaknesses.

Yet, most of us seem to focus primarily on the areas upon which we need to improve – I’m too disorganized, I’m not detail-oriented enough, I’m too laid back, I’m too intense, I work too much, I don’t have my priorities in line - well, while any or all of these may be true :) , and there is certainly nothing wrong with aiming to improve and grow, what if we simply focused on what we already [ translate: inherently] do well, and allow that facet of our personality to lead the way?

Marcus Buckingham’s quote above sent my mind in several different directions:

  • The first reminded me that I hold myself to an incredibly high work ethic – everything I produce has my stamp on it and it better meet my standards and reflect who I am (for better or for worse). Even the work I am not so proud of signals a red flag to me to change direction, refocus and accept only those initiatives which will lead me to future growth, productivity and expansion [ which, to me = success ].
  • The second direction reminded me that doing “remarkable” work, however you may define or categorize “remarkable”, entails simply doing your very best in any endeavor you choose to undertake, and, understanding that each endeavor IS a choice – whether personal or professional – which bears your very own stamp of quality and respect. You better be sure that when you turn your back, and someone speaks of anything you have said or done – whether positively or negatively, that you are proud to stand up for the result.
  • The last direction takes us full circle back to the quote – Let your strength lead the way, and that in itself will make you a hard act to follow. I remember “falling into” the practice of project management at my first job, and immediately receiving high accolades for the quality of work I produced with little to no experience. In those [naive] days, I assumed I was a “good employee to have”. Now, I know… that because I was inadvertently using my [yet unrecognized] strengths, I was not only doing very well but making it look easy (which it was not and still is not!!!).

Be a part of something you believe in. Those around you will notice your enthusiasm. ~Marc and Angel

So, all that being said, whatever your line of work or priority in life – strive to be who you are and the best at being that person. Don’t waste time focusing on what you are not, for that creates empty space and no room to grow.

Wishing You Success,

It’s My Job….And I’ll Cry If I Want To….

I just happened to be working from home one day and a newscast on MSNBC caught my ear….on crying in the workplace.

How should emotions be controlled in a professional environment?

Apparently, according to Ann Kreamer (author of It’s Always Personal: Emotion in the New Workplace ), workplace anxiety is both commonplace and problematic for many. While this factoid certainly did not surprise me, the results of Kreamer’s study on reactions to unveiled (i.e., exposed) emotions in the workplace were shocking:

Women view other women who cry at work as unstable.

Men view other women who cry at work as unprofessional.

Those are strong judgments!!!! I get the need to be professional, to a fault, particularly in today’s competitive environment which demands that we all raise our standards on a daily basis. And, I am the poster child for professionalism, often overlooking even the most basic social niceties and getting directly to the point or project at hand. Yet, for me, something is definitely missing.

We are Human BEINGs not Human DOINGs.

How many of us have not had “those moments” at work – where life, work stress and someone or something – took us over the edge? Perhaps our voice raised a few decibels, our throat got choked up, or we shed a few (or many) tears in public or private? I certainly had MANY of these moments managing projects that would not end and clients that would not cooperate. And, although over time, I have learned to manage my reactions more effectively – in those very human moments, sheer frustration and exhaustion were my truths.

So, raise your hand…I would venture to say that there are actually going to be many who can attest to that prize-winning status of never showing your weak side at work. But, I would go one step further and say that society is holding us to an unhealthy and unrealistic standard – not to mention false and inauthentic.

In [my] weakest moments, and those of my own staff over the years, I much prefer to have the issue and accompanying emotions acknowledged with compassion, and then guidance provided on how to address it…this does not mean pamper nor babysit, but it does mean understand.

I see compassion, understanding and guidance as closely tied to longevity, results and productivity. So, sue me, or…try a little kindness :)

Wishing You Success,

Image Courtesy of: blogs.forbes.com

If You Get…Give. If You Learn…Teach

If You Get…Give. If You Learn…Teach ~ Maya Angelou

Both the title of this particular blog, and the quote above, are the words of the brilliant Maya Angelou. While I have not studied her works in great detail, the wisdom and peace which can be derived from mere snippets are surely mere portents of her full works.

And the aforementioned quotation, in particular, resonated with me greatly. With the super surge in blogging, tweeting, “facebooking”, LinkedIN, podcasts and the like – you are either overwhelmed with an onslaught of information and want nothing to do with it OR you cannot get enough. Really no in-between. Despite authoring a blog of my own, I was -admittedly- a member of the nothing-to-do-with-it club for many months.

Even as I wrote my first blog entries, I wondered ” who really cares except me…? ” A lifelong student of human behavior, coupled with an ease with words, I could not help myself but blog – all of those experiences and behavioral observations co-mingled with a platform on which to finally express them was too much to resist! Yet, the nagging voice which decried the relevancy of my thoughts and work lingered and often does to this day…until I realized how much I derive from the information imparted by other fellow bloggers and tweeters. I am addicted and grateful to them for funneling timely, relevant and otherwise easily-overlooked information to continuously fill my brain and exercise my mental muscle.

So, thank you Ms. Angelou for not only encouraging but justifying the shared expression of knowledge and thoughts -for each blog entry is a compilation of what someone has learned, including me, and it is a privilege to be taught by these writers.

On that note, I must take this moment to recognize some of my favorite, most-admired and thought-provoking bloggers – which, btw, I discovered from reading other blogs that had linked to these :) – I do hope you will check out my Top 5!

And, for the PMs…

Wishing you Success,

I’m Not W-BS’ing You…

We all have tasks, goals and wishes…and we cannot live without accomplishing these. In some case, completing certain tasks means earning a living or fulfilling our responsibilities to others; similarly, achieving certain goals or having our wishes come through may mean fulfilling our responsibility to ourselves.

So, what is the method for the madness of tasks, goals and wishes all swimming around in our heads?

Well, ask a project manager and he/she will tell you – it all begins and ends with a WBS.

A work breakdown structure (WBS) breaks a project into smaller, more manageable components. It is the basis for project planning…

The operative words here are smaller and more manageable

Large, complex projects are organized and completed successfully only by breaking them into progressively smaller pieces which result in a collection of defined “work packages” or individual tasks. The Work Breakdown Structure (WBS) is the tool used to provide the framework for organizing and managing the work in front of you. Then why not, too, use a WBS for your life milestones?

I recently mapped a WBS for my personal and professional goals. The exercise resulted in:

  1. Realizing where my priorities landed. Unfortunately work was a Level 2, Priority 3 item – I won’t even tell you where vacation and R&R landed. Good news is, writing was priority #1. :)
  2. Mapping out what it would take to actually accomplish each milestone and progressively elaborating through a list of the work packages which comprised the larger goal. For example, if I am trying to write another book – sublevel 2, item 1 would be defining concept; sublevel 2, item 2 would be mapping out chapter concepts and titles…etc – and I could progressively elaborate as many subtasks as needed until the book is finished, published and marketed.
  3. Reducing anxiety. In planning any project or approaching any new task, it is normal to find oneself possibly overwhelmed and confused. But, breaking a project into logically arranged, step-by-step pieces is a proven way to get to where you need to go!

The journey of a million miles…begins with one step. ~ Attributed to Tao Te Ching

So, take that step today, and WBS your own life’s projects and milestones! Preparing and understanding the steps for your life’s projects are an effective way of managing and achieving your goals.

Wishing You Success,

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The Journey of a Million Miles

Image Courtesy of: The Project Diva